Frequently Asked Questions

Placing an order is easy. Simply browse our inventory, select the items you'd like to rent, choose your event date, and complete your reservation online.

If you need help choosing the right equipment, contact us and we'll be happy to help.

We recommend booking as early as possible, especially during spring, summer, graduation season, holidays, and weekends. Popular items can book quickly, and availability is not guaranteed until your reservation is confirmed.

Yes! We accept same-day rental orders whenever product availability and our delivery schedule allow.

Same-day orders are subject to a $50 rush order fee. Because availability can change throughout the day, please call us at (317) 799-0626 to check availability.

Yes. If inventory is available, you can add, remove, or modify items before your event. We recommend contacting us as soon as possible if changes are needed.

Yes. We understand that plans can change. Rescheduled rentals are subject to inventory availability, but we'll do our best to accommodate your new event date.

Please contact us as soon as possible if you need to reschedule.

Cancellations may be made up to three (3) days before the scheduled rental date without penalty.

If a cancellation is made less than three (3) days before the scheduled rental date, the security deposit will be forfeited. However, the forfeited deposit may be applied as a credit toward a future rental with Fun Stuff Rental Company.

Any rental credit must be used within three (3) months of the original rental date and is non-transferable.

Weather-related decisions remain the responsibility of the customer. If severe weather is forecasted, please contact us as early as possible to discuss available options.

We will do our best to accommodate rescheduling requests based on inventory availability.

Yes! We offer free delivery and pickup for the first 15 miles from Fishers. For locations beyond 15 miles, a delivery and pickup fee applies only to the additional mileage outside our free delivery area.

We proudly serve Fishers, Northern Indianapolis, Carmel, Noblesville, Westfield, McCordsville, Fortville, Zionsville, and many surrounding Central Indiana communities.

An adult must be present at the delivery location to receive the rental items.

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Yes. A security deposit is required for all rentals to reserve your items for your event date. Your reservation is not guaranteed until the security deposit has been received.

The security deposit is fully refundable as long as all rental items are returned in the same condition in which they were delivered.

The remaining rental balance is charged to the card on file right before our delivery teams head out to deliver your rental items.

We accept all major credit cards through our secure payment system. We do not accept cash, checks, Venmo, Cash App, PayPal, or Zelle.

Yes. A valid credit card is required for all reservations and may be used to cover damages, missing items, excessive cleaning fees, late returns, or other charges outlined in the rental agreement.

No. We believe in transparent pricing. Any applicable fees will be clearly disclosed before your reservation is finalized.

Yes. Most products receive discounted rates for extended rental periods, providing greater value for multi-day events.

Most products offer flexible rental periods, including 8 hours, 1 day, 2 days, 3 days, 4 days, 5 days, and 7 days.

Available rental durations may vary by product.

Absolutely. Every rental item is thoroughly cleaned, inspected, and sanitized before and after each rental to ensure it arrives in excellent condition and ready for use.

Many of our rental items are designed for outdoor use. Customers are responsible for providing a safe, level setup area and protecting equipment from rain, high winds, and other hazardous weather conditions.

Contact us immediately if you experience an equipment issue. We will make every reasonable effort to troubleshoot the problem or provide a replacement if one is available.

Failure to notify Fun Stuff Rental Company of equipment issues during the rental period may result in full rental charges.

We ask that all equipment be returned free of excessive food, beverages, trash, mud, or other debris. Additional cleaning fees may be assessed if equipment is returned in excessively dirty condition.

Customers are responsible for all rented equipment while it is in their possession. Damage beyond normal wear and tear, loss, theft, misuse, negligence, or failure to follow operating instructions may result in repair or replacement charges.

Please notify us immediately if damage occurs. Prompt communication can help minimize repair costs and allows us to prepare for upcoming rentals.

Yes! We offer bundled rental packages designed to save money and simplify event planning, including:

• Movie Night Packages
• Birthday Party Packages
• Backyard Party Packages
• Wedding Reception Packages
• Corporate Event Packages
• School Event Packages
• Casino Night Packages
• Festival Packages

Absolutely. Tell us about your event type, guest count, venue, and budget, and we'll recommend equipment that best fits your needs.

Yes. Attendants and operators are available for select rental items and events for an additional fee.

Whether you need assistance operating equipment, managing activities, or helping your event run smoothly, trained staff may be available based on your event needs and our staffing availability.

Please contact us before booking to discuss options.